Terms and Conditions

  1. Where work is commissioned on multiple instruments, each one will be treated as a separate job and invoiced on completion.
  2. Estimates are valid for 30 days. Unless otherwise stated delivery costs are excluded.
  3. It is the customer’s responsibility to provide purchase order numbers where required.
  4. All work has a lifetime guarantee applying to defects arising during proper use only. It excludes wear and tear and designs specifically requested by the customer against advice.
  5. Payment terms are as specified on the invoice. Failure to comply with may incur the following charges:
    1. Interest at the rate of 20% per annum accruing daily from the invoice date.
    2. £30 in the event that any cheque is unpaid by the customer’s bank.
    3. Recovery of any debt collection charges.
  6. Instruments not collected within a month of the work being completed, may incur a storage charge of £0.85 per square metre, per week. Charges will accrue daily from the invoice date.
  7. All items are left at the owner’s risk. Liability cannot be accepted for instruments transported by third parties.

OP Terms of Business For Buyers  OP Terms of Business For Sellers